Average Score (156 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

156 Ratings

4.7 Average

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  • Lisa P.02-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    You guys did not turn off my random airbag light that only came on when the battery died. You did not even wash my car like you used to either.

  • Keith R.02-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Kari S.02-15-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Very polite and friendly service. Thank you so much!

  • Thomas C.02-10-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • Leslie V.02-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    We love Williams! They always treat us well and help us keep our Tiguan in the best condition.

  • Paul R.02-03-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Daniel H.01-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Friendly staff. Performed the service work satisfactorily. Very positive end result.

  • Jennifer A.01-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Our appointment was planned for your system and associates, and yet when we went to get our car, they couldn’t find it. Second, none of the services have been done to it as promised. Lastly, three different people asked us what we needed, and after they would ask us, they would all disappear and not follow up. It took the nerve of a young man to step forward and actually follow up and let us know what had happened. Very disappointing service and a very frustrating experience with your staff!

  • Kristen S.01-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Excellent service!

  • David M.01-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021