TYPE:ServiceMODEL:AtlasYEAR:2024
Staff is very friendly and helpful!
2186 Jolly Rd.
Okemos, MI 48864
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2024
Staff is very friendly and helpful!
TYPE:ServiceMODEL:TiguanYEAR:2024
I went to Williams VW for tire repair. The service was completed very quickly, very well, and free of charge. They also washed my car. Very satisfied. Highly recommend.
TYPE:ServiceMODEL:Golf AlltrackYEAR:2018
Customer service reps are friendly and prompt; the work was done early; my car was not only washed but vacuumed inside.
11-21-2024
Thank you very much for your kind words about our service staff.
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2019
Milton Bliss is scum and Steve cannot be reached.
TYPE:ServiceMODEL:PassatYEAR:2018
TYPE:ServiceMODEL:TiguanYEAR:2019
Milt and his team has always taken great care of us and our VWs
TYPE:ServiceMODEL:BeetleYEAR:2019
TYPE:ServiceMODEL:JettaYEAR:2020
Service writer gave me estimate as to time taken to complete - he was off by one hour and took off after 5:30 without letting me know when to go there or to follow up with me or let me know if some one would take his place. Poor communication. Cost of installing a battery was *0 dollars - in excess of other places. by close to 35 dollars. Not pleased with excessive cost, time taken to complete task and poor communication by the writer who left me in the dark waiting in the lobby. overall poor and expensive cost.
TYPE:ServiceMODEL:TiguanYEAR:2018
VW service is precise and efficient!
11-13-2024
Thanks for the great review.