The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Raymond G.11-12-2024
TYPE:ServiceMODEL:Golf GTIYEAR:2019
Service went fine, but when I picked my car up they told me I’ll need to get gas ASAP. They said they had to drive it 4 miles during testing. The fuel was definitely below half tank when I dropped it off, but did not have a low fuel light on so I know it wasn’t super low. When I picked it up the car said low fuel and 0 miles until empty. So either it was driving more than 25 miles, it idled all day, or fuel was lost during repair. Either way, it was unsafe and poor customer service to send it back out with no fuel.
Daniel B.11-12-2024
TYPE:ServiceMODEL:TaosYEAR:2022
Kathryn C.11-10-2024
TYPE:ServiceMODEL:TiguanYEAR:2023
Jason S.11-09-2024
TYPE:SalesMODEL:TiguanYEAR:2024
James displayed remarkable customer service and was a true professional. In addition to being kind, he was extremely knowledgeable.
11-12-2024
Thanks so much Jason for your great review and compliments to our team. James does a fantastic job for us. We hope your going to enjoy your new VW for years to come.
Tina H.11-09-2024
TYPE:ServiceMODEL:PassatYEAR:2020
The car was checked quickly and service performed within the expected time frame.