TYPE:ServiceMODEL:TiguanYEAR:2018
Most professional service center that we have had the opportunity to experience.
Average Score (156 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2020
The cosy of the diagnostic testing is almost 80 dollars more than other places. The information that i was given to resolve the problem was also over $500 more at the least than other companies who service and the information that it takes 4 hours labor to remove the N80 valve comes nowhere near what my research shows that it does. Max time is 1-1/2 hours . also I was not sent the video of the diagnostic testing as promised. The positive side is that the ride given to my wife by Emmett was wonderful
TYPE:ServiceMODEL:Jetta GLIYEAR:2021
Service was fine. However, after I returned home, I noticed the ~blanket/cover that surrounded the sides of the battery was missing. I had a new battery installed, and it was never reinstalled/returned/nor explained why it was not there. Someone from dealership called me yesterday to ask about my service, and I relayed that concern. I was told someone from service would contact me back. No phone call has been received. I have a picture of the battery area taken the night I dropped off the vehicle, so I know the blanket/cover was installed when I dropped it off at the dealership...
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:TiguanYEAR:2023
Didn't address the rough shifting issue
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2021
Professional, courteous, explained things well, love the perk of cleaning and washing car.
TYPE:ServiceMODEL:ArteonYEAR:2019
Service Advisor Nick was friendly and professional. Service was completed in a timely fashion, car was washed and vacuumed and I was on my way sooner than expected. Building is very nice and customer waiting area was stocked with my beverage of choice (Coke) Even had a nice conversation with Dave Williams while I was there. Even though I live an hour away, Williams has become my Volkswagen dealer of choice.
TYPE:ServiceMODEL:AtlasYEAR:2023
Excellent care and service