TYPE:ServiceMODEL:JettaYEAR:2023
Quick and friendly response to me as a customer was very important. The immaculate lobby and garage area is a nice plus. I like being able to sit in the lounge and grab a soda while I wait as well.
Average Score (171 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
Service was done in two days, friendly & informed staff.
TYPE:ServiceMODEL:ID.4YEAR:2023
I received great service and was not charged for a tire patch and new battery in my key fob.
TYPE:ServiceMODEL:TiguanYEAR:2019
They provided an accurate estimate for the optional maintenance I requested and provided me a ride home and back even though I live almost 15 miles away. Williams VW doesn’t disappoint.
07-19-2025
Thanks so much Jason for the compliments to the team in Service we appreciate you. Williams VW Service Team
TYPE:ServiceMODEL:Jetta GLIYEAR:2019
TYPE:ServiceMODEL:JettaYEAR:2024
On time, always helpful, great staff
TYPE:ServiceMODEL:JettaYEAR:2024
Made the repair experience convenient
TYPE:ServiceMODEL:TiguanYEAR:2024
Appointment time was on the mark. People were professional. Work was done well.
07-12-2025
Thanks so much for the compliments to the Service Team we really appreciate it. Williams VW Team
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
The ease of scheduling the appointment; I was greeted immediately upon arriving by the service rep and the vehicle returned when promised.
TYPE:ServiceMODEL:Jetta GLIYEAR:2024
Extensive wait during service. Also, the 'engine light issue' - which was a primary reason for the service check - has arisen again - as of 6 July.