Average Score (156 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

156 Ratings

4.7 Average

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  • Antoinette T.07-07-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Extensive wait during service. Also, the 'engine light issue' - which was a primary reason for the service check - has arisen again - as of 6 July.

  • Linh N.07-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Chris B.07-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service and communication from both service and sales.

  • Anton B.07-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Very friendly service, car was cleaned before handed back

  • Ashley M.07-01-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Angela R.06-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Love getting service thru this dealership! Great people from top to bottom!

  • Joan N.06-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    I gave 5 stars because of Milt. He is absolutely the best person I have ever had to work with regarding taking care of my cars!

  • Jiyuan Z.06-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • David V.06-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    We love our car and our service guys!

  • Curt M.06-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Overall the service dept is decent, could use some fine tuning and more discretion with pricing value for valued long term customers. Most dealers are missing out on this so don't feel bad.