Average Score (156 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

156 Ratings

4.7 Average

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  • Bradley B.06-21-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    When I arrived two days early for my appointment the Service Advisors got my car in for service and were very accommodating about it.

  • Traca T.06-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The service representative was very professional and polite. The spaces were very clean and pleasant. Markdown is because of how long it took and lack of status updates throughout the day. We dropped it off at 8am, I called once to follow up, and we finally got notification it was ready after 5pm.

  • Archibald D.06-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Suzanne S.06-19-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Excellent staff. Helpful and courteous

    06-20-2025

    Thanks so much for the great review and compliments to the staff. We hope you enjoy your new VW. Williams VW Team

  • Melissa S.06-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Tamala S.06-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    I was very satisfied as milt made sure I got my car back ASAP,

  • James S.06-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Great service and knowledgeable, friendly staff.

  • Jason J.06-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Excellent service Representatives. Good comments.

  • Alison M.06-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Everyone was very accommodating and professional. Inspection was very thorough and informative.

  • Kathryn B.06-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024